COVID – 19 Service Update – 05.01.21
Following the latest Government announcements, Chemsol Direct are classed as an essential retailer and our stores will remain open across the UK, where it is safe to do so, to keep you supplied with the products you need.
The safety measures we have in place at our store and warehouse facility means you can continue to shop with us, safely. Our Click & Collect service is a great way to avoid unnecessary journeys and we encourage you to use this where possible. You can check stock online, pay online and collect your item(s) from our store.
Please call us on 01492 582888 to confirm your collection before travelling. Alternatively, to avoid travelling you can place your order online at chemsoldirect.co.uk and have it delivered direct to your door.
We recognise, due to exceptional high demand, our delivery times have been longer than usual and that a small number of products may not be available but please be reassured that we are doing all that we can to provide you with the product you need as quickly as possible.
COVID – 19 Delivery Update – 10.04.20
We’re working together with our delivery partners to safely deliver products to store and home. Due to the current situation, we are experiencing delays to our delivery times which means orders may take longer than the 24-48 hours.
For any orders less than 3 days over your delivery date please use your tracking number to track your parcel online.
- Please see below for an update on signatory process on delivery.
- While every effort is being made there may be occasions where deliveries are delayed beyond the confirmed delivery dates.
- Geographical restrictions still apply – Northern Ireland, the Scottish Isles, The Isle Of Man and certain mainland post codes are excluded from some of our delivery services, please see details below.
- The best way to track progress of your order is to click the tracking link in your despatch email sent shortly after placing your order.
- Also, please ensure we have your mobile number when placing an order so you can be updated by SMS on the day of delivery.
Thank you for your patience and understanding.